Refund Policy

In case you are really unhappy with us

Try before Buy

You can check how our plugin works before buying because we have live demo/demo testing for each product available on our site. We advise you properly check the plugin, ask any question before buying. We have an awesome support team ready to support you in our workdays. You can open a ticket and look for support here – https://help.codexpert.io

Moneyback guarantee

We are 100% positive that you will love our product no matter what. We will be happy to offer you a full 100% refund within 14 days of your original purchase if you comply with the terms below and acknowledge us within this timeframe.

In general, we will not refund

  1. If the plugin works but not compatible with any other plugin or theme that is not listed/tested with the plugin we mentioned on the plugin page.
  2. If you say things like – “it doesn’t fit my requirement”, “it’s not a solution I am looking for”, “it’s not what I thought it was” and ask for a feature that has not been promoted or mentioned on our sites. Because we have clearly stated the features our plugins have to offer on their pages.
  3. If you have changed your mind after purchasing an item/subscription.
  4. If you refused to provide our support staff access to your websites to investigate the issues you are having with our product.
  5. If you use an older version of WordPress, PHP that is not compatible with our plugin.
  6. If you temper with our plugins like changing its code or something.
  7. If you make any change in the WordPress core.
  8. If you bought a plugin on Discount or upgraded the plugin.
  9. If you bought the plugin after that you tell us that you bought the plugin by mistake.
  10. We do not refund on renewal/auto-renewal payments for any product.
  11. And you can’t ask for a refund just like that.

If you satisfy all these reasons we just mentioned and still having problems with our plugin, we will refund you in no time.

We would really appreciate if you suggest us how to improve ourselves while refunding and support us with insights that made you ask for a refund.

NB: The codexpert authority holds the power to change refund policy at any time.ve