Terms of Service
Some key points regarding terms and conditions
The Terms of Services are a contract between you and us and govern your use of any of Codexpert’s services. These Terms of Service describes our commitments to you, your rights and responsibilities when using our service. It is highly recommended that you read them carefully and reach out to us if you have any questions.
Agreeing to these Terms of Services means you completely comply with us in your consent. These Terms of Services continue to bind you as long as you use Codexpert’s service. For your kind information, Codexpert authority holds the power to amend these Terms of Service anytime, in any way and from time to time in their sole discretion.
Codexpert’s Services
We mainly focus on the following areas-
- WordPress Plugins
- Client Services
- Support Services
Codexpert’s Terms of Services
Following Terms of Services are applicable to the update and support services provided by Codexpert.
Limitation of Liability
Codexpert declares Codexpert will not be held liable for any direct, indirect, special, incidental or consequential damages, except in case of intentional misconduct or gross negligence. This includes but is not limited to damages in the form of data loss, failure to operate, lost revenue or missed profits. Any use of materials from this site results in the need for servicing, repair or correction can cost you.
Licensing
All products of Codexpert are released under the GPL License version 3. So, we strongly discourage you to modify them for redistribution or resale under your name. You may not claim intellectual or exclusive ownership to any of our products. The license key we gave you ensure updates from our servers. You need to activate them to function properly. Each product of ours comes with 365 days of update validity and support on workdays.
Support Services
Codexpert will provide a reasonable level of technical support regarding the product via ‘support ticket’ or facebook messenger. Support and updates are only available for any product which you have paid the fees for. Pre-sale questions will be given for free. The general support can be given all around the week but technical supports only be given on workdays. There could be some extra charges for custom works of any of our products.
Codexpert reserves the right to limit its service in case
- Your website contains any explicit or offensive content.
- You or your staff do not behave in a civil manner towards any of our support agents.
- You making unreasonable and irrelevant demands.
Update Services
Codexpert will release updates of its product from time to time of the products to improve functionality, fixing bugs and other issues. Codexpert might charge you extra for any custom work and additional services on any of their products.
Warranty
Codexpert does not provide any warranty for any of its products of any kind. There is a guarantee that our product will work but only in the environment, we have tested. Environments like supported browsers, WordPress version, PHP version, compatible plugin are listed on the product site.
No personal data
You as a customer/client shall not provide any personal data (EU/GDPR) or personally identifiable information (USA) unless specifically authorized in writing beforehand. If you do, you shall fully indemnify Codexpert for all costs and damages associated with its processing and removal, including administrative fines and costs of secure deletion. Codexpert shall keep strictly confidential all non-public information from you it may collect via cookies, google analytics, etc.
Discounts
Any discount is only applicable for the first term of the purchased subscription, not for renewal.
Duration/Term
The agreement starts on the day of your first payment is received by Codexpert and remains active for a twelve-month period. The agreement is renewed upon the renewal of your product thus we receive the payment for your next renewal and so on.