The first thing is to make sure the login/ logout options are selected in the outgoing/incoming tabs.

Outgoing Requests

Incoming Requests

If it still does not function properly then try deactivating/reactivating the plugin from your plugin lists. Now try testing the functionalities, those should be working properly.

Pluggable License

If you need further assistance, feel free to raise a ticket. Our support team will be there to assist you.